![]() Make sure a proper DNS server is configured on the firewall and the firewall is able to resolve the IP. The firewall communicates with the server using a name, hence the DNS server is used to resolve the IP address. The URL should have this format: (The last part of the URL is based on the platform on which AV is running.) Confirm that these are correct on your firewall:Ĭheck the update URL for the AV using the command: # get av scan-mgr The two common reasons that the AV Signature Database update fails are as follows.
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